“I found Joy to be a warm, supportive coach who used her intuition and intelligence to help fit the missing pieces together for me. She gave me space to find what mattered most during our sessions and this lead to some powerful breakthroughs for me. Her genuine concern for my well-being and attention to important details moved me along naturally toward real solutions that I know will last. Joy is a fantastic partner for anyone looking to transform problems into opportunities, and roadblocks into open roads. Thank you Joy!”
- Charles G., Oklahoma
"Joy Humbarger is extremely talented in her knowledge and understanding of employee/employer relationships. Her expertise and coaching helped Starrtek to move an employee from a potential standoff with other employees, to moving through the needed processes and becoming one of Starrteks greatest assets. I highly recommend her services and expertise."
- Mary Moeller, President, Starrtek LLC & Starrtek Express
“You so blessed me with your understanding heart! You intuitively interpreted my thoughts so accurately and with such awesome clarity I was amazed ........thank you so VERY much..... and to have it "spelled out" for me had such a tremendous impact. I could most definitely feel and know that you were listening and very present in the conversation....the "safety net" you provided was a true comfort!!!” - Lucinda C., Louisiana
"I had the amazing opportunity to attend the Tips for Coaching Adults: Overcoming Barriers to Change workshop you instructed, and I loved it! I enjoyed this workshop so very much that I came home with a new attitude about how I would continue to do my job. The reframing questions and the prepared listener responses have helped me tremendously."
- Emily Sanchez, Catholic Charities, Pueblo, CO
"I had the amazing opportunity to attend the Tips for Coaching Adults: Overcoming Barriers to Change workshop you instructed, and I loved it! I enjoyed this workshop so very much that I came home with a new attitude about how I would continue to do my job. The reframing questions and the prepared listener responses have helped me tremendously."
- Emily Sanchez, Catholic Charities, Pueblo, CO
“Six months ago I would have told you there was no way possible I would be where I am today. Joy has taught me how to control my thoughts and attitude, make choices to keep my anger under control, and how to give others the tools they need to do the work we expect them to do. I understand how to work with others at a leadership level. Now I look forward to everyday as a new day to help others to do their best. Having a coach felt crazy at first, but having someone from the outside looking in really helped. Joy saw the best in me and helped pull it forward.” David Barnett, Supervisor, Ozark Shavings Company, Missouri
"Before I met Joy, my business was floundering. I had lost staff, the remaining staff members were angry at each other constantly, and I had lost valuable business because the atmosphere was so strained. I was having to work long hours, was constantly tired, and my marriage was even being affected. I felt like I was in quicksand. I was ready to close the doors. Joy provided an assessment that gave us a roadmap to recovery. Through her coaching I learned how to listen, how to engage my employees in their work, in problem-solving, and how to facilitate conversations and resolve conflict so that everyone has buy-in for the next steps. I learned to look at situations and problems from different perspectives to get a more complete view of opportunities. Now my employees feel they have a voice and they are onboard with the direction we are going. They are more committed and motivated. And, we are getting more clients by word of mouth because of the quality of our work. The business income is up, and the work environment is happier. It’s a huge, positive culture change. And, with all I learned through Joy’s coaching for my business, my marriage is also back on track."
- Nerissa Coleman, Kansas City, M
"There was a critical procedure that wasn’t being followed by 95% of the staff. For two years, I reminded them constantly of what they were supposed to do. Over and over, individually, and at staff meetings, I had to address this procedure. What a time waster, not to mention it was still never followed! In just 30 minutes with Joy Humbarger, she helped me to process, get a new perspective on the problem, craft a solution, and create talking points. As a result, everyone had buy-in to the change, and we have had no infractions for over a year. Joy is excellent at guiding people to the heart of interactions and communication breakdowns. Her step-by-step process has helped me in many situations. Through her coaching she models skills I can use and helps me plan how to use them."
– Felecia Desneux, Bethlehem Lutheran Church, Raymore, MO
"I would recommend Joy Humbarger’s coaching services to anyone. After only a few sessions she helped us refine and focus our company’s direction, give clarity to our employees and, most importantly, re-energize the business relationship among our partners. On a personal level, she helped me focus on strengthening leadership and communication skills, and developing insight to use these effectively in all areas of my life."
- Gib Wood, Managing Partner, Scenic Development
“Working with Joy has helped me get clear about options I have, especially when I feel overwhelmed by my job. She asks great clarifying questions which helps get the root of an issue. I appreciated being able to brainstorm with her. She's truly helped me increase my job performance.”
- Toni M. Loch, Executive Director, Howe Community Resource Center
Maximize Your Leadership Testimonials
“I was not sure what to expect when I began working with Joy. I had heard great things about her and I have to say... it is all 100% true! As a new entrepreneur, Joy has helped me realize what my strengths are so that I am able to focus on the things I do best, while working on the areas where I need some help. Joy provides valuable feedback and is able to zero on in things that will help me with my business, while also providing encouragement and support. She is truly amazing at what she does and has really helped me gain more confidence as I step into my life as a business owner. I'm so thankful for her!” - Jessica Kimbrell, Real Life Nutrition
Six months after I had begun working with Joy Humbarger, I asked my staff during our weekly staff meeting, "How has my leadership changed over the last few months?" The first person piped up, "I feel like you are giving me fewer directions but challenging me more. Your expectations of my work has increased, but I feel more empowered to be successful."
Then another chimed in, "I agree, I used to feel like you had an opinion about what you wanted me to do, but you always wanted me to read your mind and it was frustrating. Now, I feel like you're asking questions that help me think through what we want to accomplish as a team."
My third direct report then responded, "You do ask a lot more questions, they are more pointed and hold me to a higher standard. You give me fewer of your opinions. I feel like you are investing in me and trusting me as a leader. It's easier to work for you, but more challenging at the same time. It's been great."
Thank you Joy for changing the culture of our leadership team. It's clear that God is using you to usher in his kingdom.
- Scott Dement, Christ Community Church, Olathe, KS
“Our 20-something daughter manages one of our businesses. She was experiencing the usual trials and tribulations of young managers: prioritizing, managing older workers, identifying potential candidates, employee tardiness and problems, etc. It was difficult for me to separate my role as mother from that of business owner and appropriately guide her. Joy came to the rescue! Our daughter was very receptive to Joy's coaching and developed more effective ways of dealing with the stress of managing a business. She began to take charge of and influence the work environment in a calm and productive manner. We would definitely recommend inviting Joy into the workplace.” Beverly Edwards, Franchise Owner, Nothing Bundt Cakes